Australian Injury Claim

Australian Injury Claim

Campaign       Leads Generation

Payout                   $5 Per hour

Payout  term                 Net 7

Details 

In Australia you must call MVA ( Motor Vehicle Accident)instead of RTA because RTA is one the organization like MOJ in Australia so never use that name.

Most of the campaign is same like UK. Couple of points I need to mention.

1-      Client must report Injuries to his Insurance and attend medical.

2-      Own GP will provide Medical certificate which then client can claim.

3-      Maximum Time limit is up to 2 years and can be up to 3 years if client has proof of medical and if still suffering.

4-      Client must be interested in claiming for compensation instead of being forced to claim.

5-      Potential in calling Australia will generate more claims than UK PI as its fresh at the moment and centers are dialling UK for years now and people are tired.

Further information on Australian RTA Claims …

1)The Legislation is different in each State, The Above offer is subject to Queensland & new south wales only which represents around 50% of the population,

2) The client must have reported the accident to the Police within 28 Days of the Accident Happening (which is Australian Law) The Good news is with regards to this, is the police will always have the Third Party details submitted to them. so on this note.. it`s important to always get the Police Reference Number from the Client at the outset of the Claim. Or the Police officers Name And Station They are From.

Script

Hi Good Morning/Afternoon! Is this the (Customers Last name Residence)? This is (Agent Name), I am calling from Accident Help Line. We are doing a statistical survey for any household members that encountered any injuries a few years back/ago.

  1. Have you been involved in any accident in the last 2 years?

If Yes: What type of accident? If No: End the Call properly

  1. What injuries or pains you had at that time or still suffering from it?
  2. How many people were in the car?

Then ask the person name who were present in car or vehicle that time 

  1. Verify the address and contact number.
  2. What is your car registration number
  3. Driver Date of Birth?
  4. Ask date of accident if remember
  5. What’s your insurance company name
  6. 9.    Have you report to police and got signed up with any solicitor meanwhile( The client must have reported the accident to the Police within 28 Days of the Accident Happening (which is Australian Law) The Good news is with regards to this, is the police will always have the Third Party details submitted to them. so on this note.. it`s important to always get the Police Reference Number from the Client at the outset of the Claim. Or the Police officers Name And Station They are From.)

 Now let me explain you what actually happens at accident helpline, how we help you get you your 100%

Compensation for your injuries.

Initially I got some basic details from you regarding the accident and generate a

Reference number for you that you’ll keep with you for any correspondence you may wish to do with us. I

We will forward your case to my verification department for verification. One of our verification officers

will then give you a call, at a convenient time given by you, to verify all the details that I’ll take from you

Regarding the accident so that there’s no mistake on my part. Once the case gets verified, he’ll then

forward you the documents at your door step on your address. Those documents will contain all the

Information regarding the accident that I took from you right now, for you to read them, sign them and

Send them back to us.

Your part of the job will be done and WE’LL take it on from there! (Use voice Inflection, this can be done

With a big smile on your face!)

We work on a NO WIN-NO FEE basis and provide 100% compensation to our

Clients, nothing will be taken out of your pocket. Whatever compensation you and any passengers qualify

for, it’ll be yours 100%.

That’s all the information that I would require to forward your case to my verification officer.

Note

Before closing your call tell customer that within next 48 hour you will receive a verification call from our department. Ask what is suitable or good time when you available daily

Also ask the customer any reference number which customer like ( it can be some words , name or numeric number )  explain the customer if my verifier will verify your given number then talk with him and he will be the right person otherwise don’t talk , it can be wrong person .

Mention reference on lead’s form when you will send the customer details on top of the page with heading customer reference number

 Thank you very much for your time, all we require is your cooperation. Have a great day.

Goodbye.

Recordings

Center will provide the recording of conversation at the request , so keep save every recording




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